Terms & Conditions

NNG DORZ PORTAL LLC (“Dorz”) owns and operates the community related classified advertisements platform on mobile application called Dorz (the “Application”).

DEFINITION

The capitalized terms listed below will have the specified meanings, unless the context indicates otherwise:

“AED” means UAE dirhams.

“Applicable Law” means any law, proclamation, decree, ministerial decision, statute, statutory instrument, order, regulation, resolution, notice, legal precedent, by-law, directive, treaty or other instrument or requirement having the force of law within the UAE and issued, declared, passed or given effect in any manner by any government authority.

“User” means a user of the Application.

“Device” means a mobile phone, tablet or other electronic device.

“Intellectual Property Rights” This encompasses all forms of intellectual property, which includes patents, trademarks, goodwill rights, database rights, design rights, copyrights, and topography rights. This applies regardless of whether these rights are registered and includes applications and the right to seek registration for any such rights. Additionally, this covers all inventions, know-how, trade secrets, confidential information, rights under and supplier lists, and other proprietary knowledge. It also includes all rights under licenses and consents related to these rights, as well as any similar rights and protections that may exist globally for their full duration, including any renewals and extensions.

“List Price” means the price at which a product or service is listed for purchase/order on the Application.

“Parties” means Dorz and the Users, and each shall be referred to as a “Party”.

“Personnel” means a Party’s officers, directors, employees, agents, contractors, subcontractors and representatives.

“Registration Details” means the details a User must provide upon registering in the Application (for example: name, phone numbers, email address, address, trade licenses, etc) and any documentation as may be requested by Dorz from time to time.

“User” means a User of Dorz application.

“Resident” means a User type who is an individual able to use Dorz for free, and post in any allowed category for free.

“Business” means a User type who is a business entity registered to operate in the UAE. Business User types are allowed to post in respective categories of the application after purchasing a suitable subscription plan.

“Management” means a User type who is a business entity registered to operate in the UAE as a building management company. Business User types are allowed to post in respective category of the application for free

“Services” means the services provided by Businesses Registered on the platform.

“Terms and Conditions” means these terms and conditions with respect to the Services, as may be amended by Dorz from time to time

“UAE” means the United Arab Emirates.

“Unacceptable” means:
– illegal, illicit, indecent, obscene, racist, offensive, pornographic, pedophilic, insulting, false,
unreliable, misleading, harmful or potentially harmful to minors, threatening, libelous, alleged to
be or actually defamatory or in infringement of third-party rights (of whatever nature and
including, without limitation, any Intellectual Property Rights), invasive of another’s privacy or
other rights, to relate to or encourage money laundering or illegal gambling;
– in breach of any applicable regulations, standards or codes of practice (notwithstanding
that compliance may not be compulsory);
– in contravention of legislation, including without limitation, that relating to weapons, animals or alcohol; or
– harmful to Dorz’s reputation.

“Users” means Residents, Businesses and Building Management, and each shall be referred to as a “User”

“VAT” means value-added-tax.

“Application Terms of Use” means the Application user terms and all other Dorz policies listed on the Application, as amended by Dorz from time to time, which can be found at the following link: https://Dorz.online/terms/.

1. GENERAL TERMS

1.1 These Terms and Conditions apply to the Services, and by utilizing the Services, Users agree to adhere to them fully.

1.2 Dorz reserves the right to revise, amend, discontinue, or make other changes to the Services at any time. Dorz will make reasonable efforts to notify Users of significant changes by posting a message on the Application or by directly informing them.

1.3 Users guarantee that all information provided or made available to Dorz, whether by Users themselves or on their behalf, is accurate, truthful, and not misleading. Dorz retains the right, though not the obligation, to remove any content or information related to Users from the Application without prior notice if it deems such a decision necessary at its sole discretion.

1.4 Users shall, when using the Services:

  • Ensure that Users and their respective Personnel comply with the Application Terms of Use and Applicable Law; and
  • obtain all necessary rights, licenses and consents from regulatory authorities and other third parties.

1.4 Users must ensure that their Personnel adhere to all security protocols related to the use of the Services and their interactions with Dorz. They are required to notify Dorz immediately if any security credentials are compromised in any manner. Users agree to indemnify (and maintain indemnification for) Dorz against any losses incurred due to the disclosure of security credentials to third parties and/or any failure by Users to safeguard those credentials, regardless of the circumstances.

1.5 Users consent to Dorz monitoring and recording communications related to the Terms and Conditions and Services.

1.6 Dorz is not liable for delays or failures beyond its control, such as issues with device collection and delivery.

1.7 Delays or failures to enforce rights under these Terms do not waive any rights, and any waiver must be in writing.

1.8 These Terms and Conditions do not create any agency, partnership, or joint venture between the Parties.

1.9 Dorz has the right to assign or subcontract any or all of its rights and obligations under these Terms and Conditions. A User may not assign or transfer their rights, interests, or obligations under these Terms and Conditions to any third party without obtaining prior written consent from Dorz.

1.10 If these Terms and Conditions are translated into another language and there is a discrepancy between the English version and the translated text, the English version will prevail.

1.11 If any term within these Terms and Conditions is deemed illegal, void, invalid, or unenforceable by the laws of any jurisdiction, this will not impact the legality, validity, or enforceability of the remaining terms in that jurisdiction, nor will it affect their legality, validity, or enforceability in any other jurisdiction.

1.12 No part of these Terms and Conditions is intended to grant any rights or benefits to any third party.

1.13 In the event of any conflict between these Terms and Conditions and the Application Terms of Use, these Terms and Conditions will take precedence.

1.14 These Terms and Conditions are governed by the laws of the Dubai, UAE. Any disputes that cannot be resolved amicably between the Parties will be definitively settled by the courts of the Dubai, UAE.

1.15 Users are prohibited from:

  • Using the Platform if you are under the age of eighteen (18);
  • Engaging with the Platform in any illegal manner or for any unlawful purpose;
  • Attempting to gain unauthorized access to the Platform, the server hosting it, or any associated servers, computers, or databases;

– Interfering with, damaging, or disrupting any part of the Platform, its Content, or any related equipment or networks;

– Intentionally introducing viruses, trojans, worms, logic bombs, or any other harmful materials to the Platform;

– Impersonating another individual while using the Platform;

– Conducting yourself in a vulgar, offensive, harassing, or objectionable manner while using the Platform;

– Using the Platform to generate unsolicited advertisements or spam;

– Reproducing, duplicating, copying, selling, trading, or exploiting any part of the Platform or its Content for commercial purposes;

– Utilizing manual methods or software, devices, scripts, robots, or any other means (including socalled ‘spiders’, ‘bots’, and ‘crawlers’) to scrape the Platform and its Content, or to compile collections, databases, or directories from the Platform;

– Attempting to reverse-engineer, decompile, disassemble, decipher, or otherwise derive the source code of the Platform or its Content. We will report any violations of these restrictions to the appropriate law enforcement authorities and will cooperate with them by disclosing your identity.

2. USER TERMS

2.1 A User must:

  • Be a minimum of eighteen (18) years old for individuals;
  • Have the legal capacity to enter into a contract with Dorz;
  • Not have any criminal history and comply with all Applicable Laws;
  • Reside in Dubai, UAE; and
  • Provide valid identification or incorporation documents as required by Dorz, depending on whether you are an individual or a legal entity.
  • When registering for the Services and the Application, Users are required to submit Registration Details that are true, accurate, current, and complete. Users must also ensure they update any modifications to their Registration Details, with the exception of age.
  • A User is required to maintain the confidentiality of any user identification and password information provided or established as part of Dorz’s security protocols and must not share this information with any third party.
  • Dorz retains the authority to suspend or terminate a User’s account, comment or post if it suspects or believes, at its sole discretion, that the User has violated these Terms and Conditions or finds such action to be appropriate. Should a suspension or termination occur, Dorz will inform the User via email or SMS. The User is prohibited from attempting to re-register on the Application, whether directly or indirectly, or through an associated entity or another individual. The rights of Dorz outlined in this section do not limit any other rights or remedies that Dorz may have concerning any breach, or any rights, obligations, or liabilities that existed prior to the suspension or termination.
  • Each User is solely responsible for any use of, or action taken under the User’s account, and shall fully indemnify Dorz and its affiliates, directors, officers, employees, authorized representatives, consultants, professional consultants or authorized agents from any damages or injury suffered by Dorz resulting from any use of the User’s account or any breach of Applicable Law.

3. LIMITATION OF LIABILITY

Under no circumstances shall Dorz’s liability under these Terms and Conditions exceed AED 1,000, regardless of the cause of action or the losses incurred by a User.

4. DORZ BEARS NO RESPONSIBILITY FOR LISTINGS.

You recognize and accept that DORZ is not obligated to oversee, approve, or moderate Listings or their content. We hold no responsibility for the Listings shared on the Platform.

When you decide to buy/book an item or service through the Platform, you are making the purchase directly from the user who created the respective Listing, with no involvement from DORZ.

While DORZ is not liable for the Listings, we reserve the right to monitor them and may remove any Listing from the Platform if, in our sole discretion, we believe it violates these Terms of Use.

5. CONTENT SUBMISSION TO DORZ

5.1 Any content you upload to the Platform, including that which is part of a Listing, will be treated as non-confidential and non-proprietary.

5.2 You maintain all ownership rights to your content; however, you must grant us and other users a limited license to utilize, store, and copy that content, as well as to distribute and make it accessible to third parties. Specifically, you provide us with a perpetual, worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, distribute, create derivative works from, display, and perform your content in relation to the services offered on the Platform and to promote the Platform itself.

5.3 You bear full responsibility for securing and backing up your content.

5.4 We reserve the right to disclose your identity to any third party who asserts that any content you have posted or uploaded to the Platform infringes on their intellectual property rights or their right to privacy.

5.5 We hold the right to remove any content you post or upload to the Platform, with or without notice, if we believe it does not adhere to these Terms of Use.

6. RESIDENT USER TYPE RIGHTS AND OBLIGATIONS

6.1 The Application allows 3 types of Users. Each User has a pre-set menu, which implies the following rights and obligations:

RESIDENT MUST

  • not be a legal entity or act on behalf of a legal entity;
  • not use the Application or the Service in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with these Terms, or act fraudulently or maliciously, for example, by hacking into or inserting malicious code, such as viruses, or harmful data, into the Application or any Service or any operating system;
  • not transmit any material designed to interrupt, damage, destroy or limit the functionality of the Application or the Service;
  • not use any automated software to view the Service without our consent (including use of spiders, robots, crawlers, data mining tools, or the like to download or scrape data from the Service, except for internet search engines (e.g., Google) and non-commercial public archives (e.g., archive.org) that comply with our robots.txt file) and only access the Service manually;
  • not use the Service other than for your own personal use or as an agent listing property for sale and not to rent;
  • not attempt to copy any Material or reverse engineer any processes without the Company’s consent;
  • not use any Service in any manner that is illegal, immoral or harmful to the NNG DORZ PORTAL LLC;
  • not use any Service in breach of any policy or other notice on the Application;
  • not remove or alter any copyright notices that appear on the Application;
  • not publish any User Material which is or may be Unacceptable or that may encourage a breach of any relevant laws or regulations;
  • not interfere with any other User’s enjoyment of the Application or the Service;
  • not conduct yourself in an offensive or abusive manner whilst using the Application or the Service;
  • not contact anyone who has asked not to be contacted, or make unsolicited contact with anyone for any commercial purpose, specifically, contact any User to post advertisement on a third party Application or post any advertisement on behalf of such User;
  • “stalk” or otherwise harass anyone;
  • not collect personal data about other Users or entities for commercial or unlawful purposes;
  • not transmit any User Material that:
    • harasses, degrades, intimidates or is hateful towards any individual or group of individuals based on religion, gender, sexual orientation, race, ethnicity, age or disability;
    • includes personal or identifying information about another person without that person’s explicit consent;
    • impersonates any person or entity, including, but not limited to, a Company employee, or falsely states or otherwise misrepresents an affiliation with a person or entity;
    • is protected by copyright or patent, protected by trade secret or trademark, or otherwise subject to third party proprietary rights, including privacy and publicity rights, unless you are

RESIDENT MUST

  • not be a legal entity or act on behalf of a legal entity;
  • not use the Application or the Service in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with these Terms, or act fraudulently or maliciously, for example, by hacking into or inserting malicious code, such as viruses, or harmful data, into the Application or any Service or any operating system;
  • not transmit any material designed to interrupt, damage, destroy or limit the functionality of the Application or the Service;
  • not use any automated software to view the Service without our consent (including use of spiders, robots, crawlers, data mining tools, or the like to download or scrape data from the Service, except for internet search engines (e.g., Google) and non-commercial public archives (e.g., archive.org) that comply with our robots.txt file) and only access the Service manually;
  • not use the Service other than for your own personal use or as an agent listing property for sale and not to rent;
  • not attempt to copy any Material or reverse engineer any processes without the Company’s consent;
  • not use any Service in any manner that is illegal, immoral or harmful to the NNG DORZ PORTAL LLC;
  • not use any Service in breach of any policy or other notice on the Application;
  • not remove or alter any copyright notices that appear on the Application;
  • not publish any User Material which is or may be Unacceptable or that may encourage a breach of any relevant laws or regulations;
  • not interfere with any other User’s enjoyment of the Application or the Service;
  • not conduct yourself in an offensive or abusive manner whilst using the Application or the Service;
  • not contact anyone who has asked not to be contacted, or make unsolicited contact with anyone for any commercial purpose, specifically, contact any User to post advertisement on a third party Application or post any advertisement on behalf of such User;
  • “stalk” or otherwise harass anyone;
  • not collect personal data about other Users or entities for commercial or unlawful purposes;
  • not transmit any User Material that:
    • harasses, degrades, intimidates or is hateful towards any individual or group of individuals based on religion, gender, sexual orientation, race, ethnicity, age or disability;
    • includes personal or identifying information about another person without that person’s explicit consent;
    • impersonates any person or entity, including, but not limited to, a Company employee, or falsely states or otherwise misrepresents an affiliation with a person or entity;
    • is protected by copyright or patent, protected by trade secret or trademark, or otherwise subject to third party proprietary rights, including privacy and publicity rights, unless you are
  • owner of such rights or have permission or a license from their rightful owner to post the material and to grant the Company all of the license rights granted herein;
  • infringes any of the foregoing Intellectual Property Rights of any party, or is User Material that you do not have a right to make available under any law, regulation, contractual or fiduciary relationship(s);
  • constitutes or contains “pyramid schemes”, “jokes”, “affiliate marketing,” “link referral code,” “junk mail,” “spam,” “chain letters,” “bait marketing”, “negative option marketing”, “referral selling” or unsolicited advertisements of a commercial nature;
  • constitutes or contains any form of advertising or solicitation if: (i) posted in areas or categories of the Application which are not designated for such purposes; or (ii) e-mailed to the Company Users who have requested not to be contacted about other services, products or commercial interests; and
  • includes links to commercial services or third-party Applications, except as specifically allowed by the Company.

BUSINESS MUST

  • be a legal entity registered in the UAE;;
  • not use any form of automated device or computer program (sometimes referred to as “flagging tools”) that enables the use of the Company’s “flagging system” or other community control systems without each flag being manually entered by a human that initiates the flag (an “automated flagging device”), or use any such flagging tool to remove posts of competitors, other third parties or to remove posts without a reasonable good faith belief that the post being flagged violates these terms or any applicable law or regulation;
  • not use the Application or the Service in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with these Terms, or act fraudulently or maliciously, for example, by hacking into or inserting malicious code, such as viruses, or harmful data, into the Application or any Service or any operating system;
  • not transmit any material designed to interrupt, damage, destroy or limit the functionality of the Application or the Service;
  • not use any automated software to view the Service without our consent (including use of spiders, robots, crawlers, data mining tools, or the like to download or scrape data from the Service, except for internet search engines (e.g., Google) and non-commercial public archives (e.g., archive.org) that comply with our robots.txt file) and only access the Service manually;
  • not use the Service other than for your own personal use or as an agent listing property for sale and not to rent;
  • not attempt to copy any Material or reverse engineer any processes without the Company’s consent;
  • not use any Service in any manner that is illegal, immoral or harmful to the NNG DORZ PORTAL LLC;
  • not use any Service in breach of any policy or other notice on the Application;

BUSINESS MUST

  • be a legal entity registered in the UAE;;
  • not use any form of automated device or computer program (sometimes referred to as “flagging tools”) that enables the use of the Company’s “flagging system” or other community control systems without each flag being manually entered by a human that initiates the flag (an “automated flagging device”), or use any such flagging tool to remove posts of competitors, other third parties or to remove posts without a reasonable good faith belief that the post being flagged violates these terms or any applicable law or regulation;
  • not use the Application or the Service in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with these Terms, or act fraudulently or maliciously, for example, by hacking into or inserting malicious code, such as viruses, or harmful data, into the Application or any Service or any operating system;
  • not transmit any material designed to interrupt, damage, destroy or limit the functionality of the Application or the Service;
  • not use any automated software to view the Service without our consent (including use of spiders, robots, crawlers, data mining tools, or the like to download or scrape data from the Service, except for internet search engines (e.g., Google) and non-commercial public archives (e.g., archive.org) that comply with our robots.txt file) and only access the Service manually;
  • not use the Service other than for your own personal use or as an agent listing property for sale and not to rent;
  • not attempt to copy any Material or reverse engineer any processes without the Company’s consent;
  • not use any Service in any manner that is illegal, immoral or harmful to the NNG DORZ PORTAL LLC;
  • not use any Service in breach of any policy or other notice on the Application;
  • not remove or alter any copyright notices that appear on the Application;
  • not publish any User Material which is or may be Unacceptable or that may encourage a breach of any relevant laws or regulations;
  • not interfere with any other User’s enjoyment of the Application or the Service;
  • not conduct yourself in an offensive or abusive manner whilst using the Application or the Service;
  • not contact anyone who has asked not to be contacted, or make unsolicited contact with anyone for any commercial purpose, specifically, contact any User to post advertisement on a third party Application or post any advertisement on behalf of such User;
  • “stalk” or otherwise harass anyone;
  • not collect personal data about other Users or entities for commercial or unlawful purposes;
  • not transmit any User Material that:
    • harasses, degrades, intimidates or is hateful towards any individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age or disability;
    • includes personal or identifying information about another person without that person’s explicit consent;
    • impersonates any person or entity, including, but not limited to, a Company employee, or falsely states or otherwise misrepresents an affiliation with a person or entity;
    • is protected by copyright or patent, protected by trade secret or trademark, or otherwise subject to third party proprietary rights, including privacy and publicity rights, unless you are the owner of such rights or have permission or a license from their rightful owner to post the material and to grant the Company all of the license rights granted herein;
    • infringes any of the foregoing Intellectual Property Rights of any party, or is User Material that you do not have a right to make available under any law, regulation, contractual or fiduciary relationship(s);
    • constitutes or contains “pyramid schemes”, “jokes”, “affiliate marketing,” “link referral code,” “junk mail,” “spam,” “chain letters,” “bait marketing”, “negative option marketing”, “referral selling” or unsolicited advertisements of a commercial nature;
    • constitutes or contains any form of advertising or solicitation if: (i) posted in areas or categories of the Application which are not designated for such purposes; or (ii) e-mailed to the Company Users who have requested not to be contacted about other services, products or commercial interests; and
    • includes links to commercial services or third-party Applications, except as specifically allowed by the Company.

MANAGEMENT MUST

  • be a legal entity registered in the UAE and represent building management;
  • not use any form of automated device or computer program (sometimes referred to as “flagging tools”) that enables the use of the Company’s “flagging system” or other community control systems without each flag being manually entered by a human that initiates the flag (an “automated flagging device”), or use any such flagging tool to remove posts of competitors, other third parties or to remove posts without a reasonable good faith belief that the post being flagged violates these terms or any applicable law or regulation;
  • not use the Application or the Service in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with these Terms, or act fraudulently or maliciously, for example, by hacking into or inserting malicious code, such as viruses, or harmful data, into the Application or any Service or any operating system;
  • not transmit any material designed to interrupt, damage, destroy or limit the functionality of the Application or the Service;
  • not use any automated software to view the Service without our consent (including use of spiders, robots, crawlers, data mining tools, or the like to download or scrape data from the Service, except for internet search engines (e.g., Google) and non-commercial public archives (e.g., archive.org) that comply with our robots.txt file) and only access the Service manually;
  • not use the Service other than for your own personal use or as an agent listing property for sale and not to rent;
  • not attempt to copy any Material or reverse engineer any processes without the Company’s consent;
  • not use any Service in any manner that is illegal, immoral or harmful to the NNG DORZ PORTAL LLC;
  • not use any Service in breach of any policy or other notice on the Application;
  • not remove or alter any copyright notices that appear on the Application;
  • not publish any User Material which is or may be Unacceptable or that may encourage a breach of any relevant laws or regulations;
  • not interfere with any other User’s enjoyment of the Application or the Service;
  • not conduct yourself in an offensive or abusive manner whilst using the Application or the Service;
  • not contact anyone who has asked not to be contacted, or make unsolicited contact with anyone for any commercial purpose, specifically, contact any User to post advertisement on a third party Application or post any advertisement on behalf of such User;
  • “stalk” or otherwise harass anyone;
  • not collect personal data about other Users or entities for commercial or unlawful purposes;
  • not transmit any User Material that:
  • harasses, degrades, intimidates or is hateful towards any individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age or disability;
  • includes personal or identifying information about another person without that person’s explicit consent;
  • impersonates any person or entity, including, but not limited to, a Company employee, or falsely states or otherwise misrepresents an affiliation with a person or entity;
  • is protected by copyright or patent, protected by trade secret or trademark, or otherwise subject to third party proprietary rights, including privacy and publicity rights, unless you are the owner of such rights or have permission or a license from their rightful owner to post the material and to grant the Company all of the license rights granted herein;
  • infringes any of the foregoing Intellectual Property Rights of any party, or is User Material that you do not have a right to make available under any law, regulation, contractual or fiduciary relationship(s);
  • constitutes or contains “pyramid schemes”, “jokes”, “affiliate marketing,” “link referral code,” “junk mail,” “spam,” “chain letters,” “bait marketing”, “negative option marketing”, “referral selling” or unsolicited advertisements of a commercial nature;
  • constitutes or contains any form of advertising or solicitation if: (i) posted in areas or categories of the Application which are not designated for such purposes; or (ii) e-mailed to the Company Users who have requested not to be contacted about other services, products or commercial interests; and
  • includes links to commercial services or third-party Applications, except as specifically allowed by the Company.